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- What languages are spoken by your staff ?
English, French and Italian.
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What details I need to
know for check-in and check-out days?
Unless previously agreed with us, present
yourself at our office on the Saturday
between 13.00 Hrs and 18.00 Hrs. From 18.00
Hrs to 20.00 Hrs there will be a
surcharge of Euro 20,00; from 20.00 Hrs
there will be a surcharge of Euro 40,00 to be paid directly
at our office. In case of any delay, contact
the office and give an estimated arrival
time.
- Present proof of identity
(passport/identity card).
- Pay the balance for the apartment/villa.
- Pay deposit agreed and communicated in
advance for accommodation booked. Said
deposit to be refunded to you on departure
after our checking that there has been no
damage to the property or furnishings.
- Unless previously agreed with us, the
accommodation must be vacated by 10.00 Hrs
on the day of departure; our staff will
come to your villa/apartment to collect
keys.
-
What services will be
offered by your office?
Welcome you at our “Sorrento Holidays”
office in Sorrento at Corso Italia 292,
supply useful information for your stay:
road map and trails in the Sorrentine
peninsula, information on bus services,
shops, restaurants and beaches near the
property reserved and indication of art and
folkloristic events which may be taking
place during your stay.
- Lead you the way to the apartment or villa
you have booked.
- Many other services listed on the “SERVICES”
page are available on request but not
included in the price.
- Do you provide bed linen and towels?
Yes, we will provide bed linen (sheets and
pillow cases) and towels (bath towels and
face towels).
-
What do I do to confirm a
booking?
Send a written confirmation by e-mail or
fax, including details of the booking and
personal details.
Click on
TERMS AND CONDITIONS
(see: Payment procedures).
-
What do I do to cancel a
booking?
Click on
TERMS AND CONDITIONS
(see: Cancellation and penalty clause). |
